Privacy policy
At Luxemodex, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
This policy applies to customers located in the United States.
1. Information We Collect
We may collect the following types of information:
Personal Information
· Full name
· Billing and shipping address
· Email address
· Phone number
· Payment details (processed securely via third-party providers)
· Order history
Automatically Collected Information
· IP address
· Browser type
· Device information
· Pages visited and browsing behavior
· Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
· Process and fulfill orders
· Provide customer support
· Send order confirmations and shipping updates
· Improve our website and services
· Prevent fraud and unauthorized transactions
· Comply with legal obligations
We do not sell your personal information for monetary compensation.
3. How We Share Your Information
We may share your information with trusted third parties, including:
· Payment processors
· Shipping carriers
· Website hosting providers
· Analytics providers
· Advertising and marketing partners
These service providers only receive the information necessary to perform their services and are required to protect your data.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
· Improve website functionality
· Analyze site traffic
· Personalize user experience
· Support advertising efforts
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
5. Payment Security
All payments are processed securely using SSL (Secure Socket Layer) encryption technology.
Luxemodex does not store full credit or debit card information on our servers. Payments are handled by trusted third-party payment providers compliant with industry security standards.
6. Data Retention
We retain personal information only as long as necessary to:
· Fulfill orders
· Meet legal, tax, and accounting obligations
· Resolve disputes
· Enforce agreements
7. Your Privacy Rights (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:
· Request access to your personal information
· Request deletion of your personal information
· Request correction of inaccurate data
· Opt out of the sale or sharing of personal information
· Limit the use of sensitive personal information
We will not discriminate against you for exercising your privacy rights.
To submit a request, please contact us using the information below.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of internet transmission is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
10. Children's Privacy
Luxemodex does not knowingly collect personal information from individuals under the age of 13.
If we become aware that we have collected such information, we will take appropriate steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact us:
Luxemodex
1833 Broadway New York, NY 10023
United States
📧 Email: support@luxemodex.com
📞 Phone: +1 (415) 854-5314
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (CST)